- 1.1 Data Controller and Contracting Parties
- 1.2 Personal Information that You Provide to Us
- 1.3 Other Information We Automatically Collect through Cookies and Other Technologies
- 1.4 Personal Information that You Provide to Us
- 1.5 Other Information We Automatically Collect Through Cookies and Other Technologies
- 1.6 Sharing Personal and Non-Personal Information
- 1.7 User Generated Content, Online Communities and Forums, Profiles, Surveys, Reviews and Ratings
- 1.8 Opting-Out
- 1.9 Accessing and Updating Personal Information
- 1.10 Storing Personal Information
- 1.11 Email and Other Communications
- 1.12 Opting Out of Requested Communications
- 1.13 Opting Out of Transactional or Relationship Communications
- 1.14 Opting Out of General or Promotional Communications
- 1.15 Protecting Personal and Protected Health Information
- 1.16 Linked Websites and Services
- 1.17 Children's and Minor's Privacy
- 1.18 International Users
- 1.19 California Privacy Rights
- 1.20 EU Privacy Rights
- 1.21 Contacting Us
Kilowatt Computers, a sole proprietor business, and its subsidiaries and corporate affiliates (collectively, "Kilowatt Computers," "our," "us," or "we") operate websites, provide products and services through mobile and other applications, and develop software. We refer to these as "site(s)," "service(s)," or "our sites and services."
Data Controller and Contracting Parties
For the purposes of the General Data Protection Regulation 2016/679 (the “GDPR”), the Data Controller is Kilowatt Computers registered in the State of New York specifically Suffolk County, United States of America with a registered address at 320 S Fulton Ave, Lindenhurst, NY 11757
You can contact our Data Protection Officer by sending an email to firstname.lastname@example.org or by writing to:
Attn: Data Protection Office
320 S Fulton Ave.
Lindenhurst, NY 11757, USA
Personal Information that You Provide to Us
Personal information is information that can be used to identify, locate, or contact an individual, and includes other information that may be associated with personal information. When you interact with our sites and services, depending on the site or service, we may collect the following personal information directly from you:
Account or Registration Information where needed to use our sites and services, and may include your name, email address, user account name, and password;
Contact Information, which generally includes your name, email addresses, and/or social media website user account names;
Transaction Information, which may include information about how you interact with and use our sites and services, email, other communications, and applications, and how you interact with merchants, business partners, and service providers;
Geographic Location Information, but only by using your IP address;
Your Submissions, which generally includes information you voluntarily provide through free form text boxes, forums, document upload, or data retrieval or import;
In each of the above instances, you will know what personal information we collect through our sites and services because you voluntarily and directly provide it to us.
Other Information We Automatically Collect through Cookies and Other Technologies
Cookies are only used to maintain authentication on our web sites, they are not used to track you from site to site, nor are they used to identify you to external services;
We or our third-party service providers may collect and store certain technical information when you use our sites and services. For example, our servers receive and automatically collect information about your computer and browser, including, for instance, your IP address, browser type, domain name from which you accessed the site or service, device size and other software or hardware information. If you access our sites and services from a mobile or other device, we may collect a unique device identifier assigned to that device (UDID), type of device, general GPS location, or other transactional information for that device in order to serve content to it and to improve your experience in using the sites or services.
In addition, we or our third-party service providers may collect information about how you use of our sites, including but not limited to, the date and time you visit the sites, the areas or pages of the sites that you visit, the amount of time you spend viewing the sites, the number of times you return to the sites, visits to sites outside our network, preferred language, and other click-stream data.
Personal Information that You Provide to Us
We may use the personal information that you provide in one or more of the following ways:
to carry out our obligations arising from your purchase of, or subscription to, our services or any other contract entered into between you and us;
to send you important notices, such as communications about changes to your account, and our sites' and services' terms, conditions, or policies;
to solicit input and feedback to improve our sites and services and customize your user experience;
to enable you to communicate with other site or service users via private messaging or other service specific communication channels;
to contact you via email or chat in a manner required by law;
to send you reminders, technical notices, updates, security alerts, support and administrative messages, and service bulletins;
to manage our sites' and services' administration, forum management, or fulfillment;
to provide customer service and technical support;
for internal purposes such as auditing, data analysis, and research to improve our products, services, and communications;
to run (or authorize third parties to run) statistical research on individual or aggregate trends.
In addition to the uses described above, we may use personal information that we collect for other purposes that are disclosed to you at the time we collect the information, or with your consent.
Other Information We Automatically Collect Through Cookies and Other Technologies
We may use information collected from you through cookies and other tracking technologies in one or more of the following ways:
to remember you when you return to our sites;
to understand and analyze trends, to monitor usage, and learn about user behavior;
to gather demographic information about our user base as a whole;
to customize ads, content, or offers on our sites and services; and
to conduct market research and measurement in order to improve our sites, content, and services and to make our sites, content, and services more useful for users.
Sharing Personal and Non-Personal Information
We may share your personal information with third parties in the following circumstances:
where necessary to operate our sites and services, your personal information and the contents of all of your online communications on or through our sites and services may be accessed and monitored:
to satisfy any applicable laws or regulations,
to defend ourselves in litigation or a regulatory action,
when we have a good faith belief that we are required to disclose the information in response to legal process (for example, a subpoena, court order, or search warrant),
where we believe our sites and services are being used in the commission of a crime, including to report such criminal activity or to exchange information with other companies and organizations for the purposes of fraud protection and risk management, and
when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person, or the public generally;
We may share personal information about you for any other purpose(s) disclosed to you at the time we collect your information or with your consent.
User Generated Content, Online Communities and Forums, Profiles, Surveys, Reviews and Ratings
Any opt-out requests related to a third party’s products or services must be submitted to directly to the third party providing the products or services.
Accessing and Updating Personal Information
We encourage you to keep your personal information up-to-date and accurate. The methods for accessing, viewing, correcting, and deleting your personal information will depend on which sites or services you use and their features. You have several choices; for instance:
to view and change the personal information that you directly provided to us, you can return to the web page on our site where you originally submitted the data and follow the instructions on that web page; to correct or update your account information, you can log into the site or service where you are registered and navigate to your account; to close your account, you can log into the site or service where you are registered and navigate to your account; to change your email preferences, you can visit the email preferences page for the relevant site or follow the opt-out or unsubscribe instructions included in each email (for more information about email preferences, please see “Email and Other Communications” below);
You can also manage certain aspects of information collection and use, by going to the settings of your mobile device and reviewing the permissions of each application.
If you have questions about your options, please fill out our Privacy Contact Form. Protecting your privacy and security is important and we also take reasonable steps to verify your identity before granting access to your data.
Storing Personal Information
Email and Other Communications
Our sites and services may allow us or other users to communicate with you or other users through our in-product instant messaging services, service-branded emails, SMS, and other electronic communication channels.
Opting Out of Requested Communications
Requested communications include, for instance, email newsletters and software updates that may be expressly requested by you or which you consented to receive. After you request such communications, you may "opt-out" of receiving them by using one of the following methods:
selecting the email "opt-out" or "unsubscribe" link, or following the opt-out instructions included in each email communication;
returning to the web page(s) where you originally registered your preferences and following the opt-out instructions; or
filling out our Privacy Contact Form.
Opting Out of Transactional or Relationship Communications
Communications that are sent by or on behalf of a user are indicated as being from that user. Communications that are sent by us are indicated as being from us or one of our account or support specialists. Either type of communication may be "real time" communications or communications triggered automatically upon the occurrence of certain events or dates, such as appointment reminders. Email communications received from users and our administrative announcements are often transactional or relationship messages, such as appointment requests, reminders, and cancellations. You may not be able to opt-out of receiving certain email messages, although our services may provide a means to modify the frequency of receiving them.
Opting Out of General or Promotional Communications
General communications provide information about products, services, and/or support and may include special offers, new product information, or invitations to participate in market research. You may opt-out of receiving these general communications by using one of the following methods:
selecting the email "opt-out" or "unsubscribe" link, or following the opt-out instructions included in each email communication; or
filling out our Privacy Contact Form.
Protecting Personal and Protected Health Information
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of the information we collect, we deploy a wide range of technical, physical, and administrative safeguards, including: Transport Layer Security (TLS), AES and RSA encryption, firewalls, system alerts, and other information system security technologies; and regular evaluation and enhancement of our information technology systems, facilities, and information collection, storage, and processing practices. We use reasonable and appropriate administrative, physical, technical, and data security procedures and controls to safeguard your personal information against unauthorized access, disclosure, loss, misuse, and alteration.
It is important to remember, however, that no system can guarantee 100% security at all times. Accordingly, we cannot guarantee the security of information stored on or transmitted to or from our services. We cannot assume responsibility or liability for unauthorized access to our servers and systems. When disclosing any personal or protected health information, you should remain mindful of the fact that it is potentially accessible to the public and, consequently, can be collected and used by others without your consent. Accordingly, you should carefully consider if you want to submit sensitive information that you would not want disclosed to the public and should recognize that your use of the Internet and our sites and services is solely at your risk. You are ultimately responsible for maintaining the secrecy for all your personal information, including your protected health information. Except as provided in a Business Associate Agreement between us and a healthcare provider, we have no responsibility or liability to anyone for the security of your personal or protected health information transmitted via the Internet.
Linked Websites and Services
We may also provide social media features on our sites and services that enable you to share personal information with your social network(s) and to interact with our sites and services. Depending on the features, your use of these features may result in the collection or sharing of personal information about you. We encourage you to review the privacy policies and settings on the social media site(s) with which you interact.
Children's and Minor's Privacy
Children under the age of 13 are not permitted to use our sites and services. We do not knowingly collect personal information from children under the age of 13 or utilize plug-ins or ad networks that collect personal information through child-directed third-party websites or online services. If we learn that we have collected personal information from a child under 13, we will take steps to promptly delete such information.
Our sites and services generally require users to be at least 18 years of age. Unless our sites and services contain the "Privacy Rights for California Minors in the Digital World" supplemental terms, our sites and services do not collect age from users under 18. Without limiting the generality of the foregoing, our services may allow users above the age of 18 (such as healthcare providers, parents, and guardians) to submit personal information of minors. Such users assume full responsibility over their submission, use, and transmission of such information.
We are headquartered in the United States. Our sites and services are hosted and administrated in the United States or hosted with cloud service providers who are headquartered in the United States and are intended for users in the United States. If you are located outside the United States, be aware that information you provide to us or that we obtain as a result of your use of our sites and services may be processed in, transferred to, and stored in the United States and will be subject to United States law. The privacy and data protection laws of the United States may be different from the laws of your country of residence.
By using our sites and services or providing us with your information, you consent to the transfer of your information to the United States for processing and storage.
California Privacy Rights
FOR RESIDENTS OF CALIFORNIA ONLY. Section 1798.83 of the California Civil Code requires select businesses to disclose policies relating to the sharing of certain categories of your personal information with third parties. If you reside in California and you have provided us with your personal information, you may request information about our disclosures of certain categories of your personal information to third parties for direct marketing purposes. To make such a request, please fill out our Privacy Contact Form with “California Privacy Rights” in the subject line and allow 30 days for a response. We will not accept requests via the telephone, mail, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
FOR RESIDENTS OF CALIFORNIA UNDER THE AGE OF 18. In accordance with Section 22581 of the California Business and Professions Code, you may request and obtain the removal of content or information you have publicly posted. To make such a request, please fill out our Privacy Contact Form with “California Privacy Rights” in the subject line. Please specify the site(s) or service(s) to which your removal request relates, including any URLs where the content or information is posted, and the specific content or information you posted for which you are requesting removal. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
EU Privacy Rights
FOR RESIDENTS OF THE EUROPEAN UNION ONLY. Under European data protection law, in certain circumstances, you have the right to:
request access to your personal information;
request correction of your personal information;
request erasure of your personal information;
object to processing of your personal information;
request restriction of processing your personal information;
request transfer of your personal information; and
withdraw your consent.
In addition, you have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your personal information) if we intend to use your personal information for such purposes or if we intend to disclose your information to any third party for such purposes.
Last Updated: July 6, 2018